DELIVERY guarantees prompt delivery of all pet prescriptions and pet supplies ordered.
If for some reason we are unable to dispatch your order within two days of receipt of your order will contact you so that we may make alternative arrangements.


Please allow 2 to 5 working days Monday to Friday for delivery. If you wish to have an order expedited, please call 1-800-798-2165 for pricing.


Delivery charges are calculated utilizing USPS (United States Postal Service) and UPS (United Parcel Service). The cost of shipping orders under $69.00 is $7.00.


We can call/fax/email your veterinarian. During the checkout portion of this website we will ask you for this information. Please give us the name of your veterinarian and your pet. If you have a prescription you must mail it to us after the order is placed. If you are an existing customer and this is a refill we will have your information on file and you can let us know while checking out.

PO Box 217
Dike, Iowa 50624


Upon receipt of your order, if you are not completely satisfied, please contact us within 30 days. A return authorization number will be assigned, providing the product or products to be returned are in resaleable condition. Product(s) returned without a return authorization number or past the 30 day deadline, will not be accepted for refund or exchange. Due to state and federal regulations we are unable to accept returns of prescription medications once they have been shipped.

in case you need help ?


  • question

    Ordering a Prescription Product

    All prescription products are identified by a red Rx. Petrx2go is a verified pharmacy through the Program, we can dispense your pet's prescriptions with a veterinarian's authorization.

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  • support

    Shipping & Returns

    We offer free shipping on orders over $69. We guarantee prompt delivery of all your pet needs.

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  • contact

    Need Help?

    Email us at or feel free to call us at 1-800-798-2165

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