Add to Cart
In order to add items to your shopping cart, simply select an item and the size that you want, then click 'add to cart' on the product page. Once in your cart, you can modify the quantity of the items you have added, remove items, or enter coupons and discounts. To view your shopping cart at any time, click the 'Cart' button at the top right portion of your screen.
Once you have reviewed the items in your cart, click the 'Checkout' button to begin the quick and simple process of checking out and placing your order. If you are a new customer, you will be asked for some contact and shipping information. If you are placing a prescription order, you will be asked to enter some information about your pet and veterinarian so we can verify the accuracy of your prescription order.
Enter Billing Information
Next enter your payment details. We use Paypal in order to process payments and we accept Visa, MasterCard, American Express, and Discover.
Then make sure everything is correct on the review order page, and click 'submit'. We will e-mail you a copy of your order to keep for your records. You also can access your orders at any time if you click 'My Account' on the top right, enter your login details, and then click 'My Orders' on the left hand column.
Please allow 2-5 business days Monday to Friday for delivery of non-prescription products. If you ordered prescription products, the order will be placed on hold for up to 7 days to allow time for us to receive the prescription. Once your veterinarian’s authorization is received, your order will be shipped and delivered within 2-5 business days.